Shipping policy

Thank you for visiting and shopping at https://www.priaana.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Zone Specific Details:

Domestic (USA)

Complimentary Economy Shipping (5-8 business days) for all JEWELRY orders of $50.00+
$5.00 flat will be charged at checkout for all JEWELRY orders less than $50.00 value (Economy Shipping)
$10.00 flat will be charged at checkout for all APPAREL orders less than $150.00 value (Economy Shipping)
$15.00 flat will be charged at checkout for all APPAREL orders over $150.00 value (Economy Shipping)
Next-day and Express delivery options are also available.

Canada

$15.00 flat shipping (Standard International - 6 to 12 business days) will be charged at checkout for all JEWELRY orders.
$20.00 flat will be charged at checkout for all ONLY APPAREL orders less than $200.00 value (Standard International - 6 to 12 business days)
$25.00 flat will be charged at checkout for all ONLY APPAREL orders $200.00+ value (Standard International - 6 to 12 business days)

Rest of the World

Shipping charges for your order will be calculated and displayed at checkout.

Shipping zones and carriers

https://www.priaana.com ships to addresses within the US, US Territories.

We select the best possible shipping options to deliver the order in time and safely.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

https://www.priaana.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

https://www.priaana.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.